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Call Centre Services

Support Segment

Outbound Voice Support

  • Business Transcription
  • Live Chat Service
  • Order Tracking & Returns Processing
  • Service Delivery
  • Billing & Email Support
  • Market Research & Tele-Survey
  • Lead Generation & Appointment Setting
  • 3rd Party Verification Calls
  • Data Validation & Email Append
  • Collections & Subscriptions

Inbound Voice Support

  • Customer Service & Help Desk Support
  • Seasonal Call Spikes & Overload Volume
  • After office Services
  • Complaint, Query and Customer Retention.

Sales & Acquisition Support

  • Telesales
  • Inbound Sales, Cross Sell and Up Sell
  • Promotional Offers and Sales Announcements
  • Abandon Shopping Cart Recovery Service/Incomplete Orders

Non-Voice Support

  • Data Entry & Form Processing
  • Business Transcription
  • Live Chat Service
  • Order Tracking & Returns Policy
  • Service Delivery
  • Order Fulfilment
  • Billing & Email Support

If you would like to discuss a specific requirement, please do not hesitate to send us your enquiry or call us on 0843 289 3765.

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